Quality Assurance & Policies


Our Degree Programs are delivered by state-of-the-art technology. SMC students have access to
exclusive learning and research resources, content, as well as collaboration systems, which
ensure an engaging and motivating learning experience.

The programs are organized as cohorts and follow an indicative calendar. Group-building and
networking is emphasized. Our students appreciate this aspect as a high value amongst the
manifold benefits of our methodology and service chain.

Weekly online sessions with the lecturer and fellow students are an efficient and engaging
means of knowledge transfer, discussions, and Q&A. All online discussions are facilitated by
our experienced faculty.

SMC provides all students with:

Access to the Online Learning System

Personal SMC e-mail & Team Account

Academic, Technical & Administrative Support

Access to Microsoft Office Online

Research Database & Resources

The Holistic Perspective

SMC supports students in their quest to become scholars and practitioners who make a real
difference in the world. In achieving this, each student examines theoretical perspectives
in the fields of business and economics through personal and academic reflection and
engagement to create practical applications that can influence life processes for the
present and future.

Guided in their introspection by their individual mentors, students examine and discern
the value and influence of varying forms of power: legitimate, expert, reference, informational
and reward power to inform and propel the use of knowledge.

Students balance theory and practical application of new knowledge, using critical,
analytic and reflective thought and action to embrace change and newness in their lives,
work, and interactions with people on a daily basis.




Self Outcome

The last required outcome is the student’s outcome, or the Self Outcome. Each
student comes to the school BEING a certain way, based on their personal and
professional histories.

If the Student leaves SMC remaining the same as when they arrived then
the school, its leaders, deans, professors and staff have not adequately performed
their mission. Thus, the Self Outcome challenges each student to move through the
stages of: Being to Knowing to Becoming more than was expected at the outset of
their academic journey. This process is a partnership between the student and
the institution. Each class allows for reflection of who the student is, what
the student does, how the student thinks, and what has driven the student’s
self-perspective to create new boundaries and new discovery.

System Outcome

The approach of SMC’s Academic Model suggests that focusing on the process and content of
change within disciplines is insufficient. Specifically, the System Outcome focus suggests
that Context, the picture of the whole, can dramatically shift or change the Content or
the components of the whole.

For example, if the context for addressing a sustainability issue in Business is in another country,
the content factors might be substantively different. The same can be true of the Process. How
one embraces and interfaces with the picture and components of the whole can be different. Again,
if the educational venue is in South America or China; educational contexts, contents and processes
might be different from a Western world view.

Thought Outcome

From a Thought Outcome focus, all assignments and readings in courses are designed to engender
changes in thinking for each student. Students are expected to engage the literature and critically,
analytically and reflectively explore theory and practice concerns to shift thinking and analyze the
value and bias that are often found in the literature of a given field.

Questions continually being asked by our students:

  • Why would the author of a field suggest this or that?
  • What is the impact of the choice made by the author?
  • How might gender, ethnicity, age, culture, geographical location shift the perspective put forward by the author?
  • When did the reading and perspective of the field occur?
  • Has the data, information and knowledge shifted over time?
  • Where might one discover differing perspectives that can yield new meaning to the issues of the day?
  • Is there a pattern that has occurred over time that might lend itself to a wisdom perspective?

Change Outcome

From a Change Outcome focus, assignments help students think about the connections
and interrelationships between the topics – not only in the current course one might take;
but all courses embedded in the curriculum. A student is challenged to explore those
connections and interrelationships; creating synthesis and integration from the explorations
of the materials to create new awareness that might shift the paradigms of thinking.

Though points may seem disparate and unrelated a student will explore the connections
between the various elements. Thus, a student will begin to say, I see some differences
that require greater research, or a student might say, The challenges of age and location
seem to be shifting the meaning of this concept or strategy, this approach to resolution!
By focusing on the change element students become better equipped to place their studies
within an integrated framework.

Standards & Policies

Academic Freedom

The purpose of education is to serve the public interest through extending knowledge and understanding and fostering critical thinking and expression in staff and students, and then in society more widely. Academic freedom is essential to the achieving these goals.

  • Freedom in teaching and discussion
  • Freedom in carrying out research without commercial or political interference 
  • Freedom to disseminate and publish one's research findings 
  • Freedom from institutional censorship, including the right to express one's opinion publicly about the institution or the education system in which one works 
  • Freedom to participate in professional and representative academic bodies, including trade unions

SMC staff have the right to freedom of thought, conscience, religion, opinion, expression, association and assembly. Staff must not be hindered or impeded in exercising their civil rights as citizens, including the right to contribute to social change through free expression of opinion on matters of public interest.

Academic freedom implies the development of open, democratic and collegial forms of institutional governance. SMC academic and academic-related staff hold the key role in determining the curriculum, assessment standards and research priorities. Academic freedom also mandates that academic and academic-related staff have the right to elect representatives to academic bodies, as well inclusion on governing bodies.

Academic and academic-related staff shall therefore be free to criticize and publish without fear for their jobs. Academic freedom is dependent upon proper employment conditions for higher and further education staff. Security of employment in the profession constitutes one of the major procedural safeguards of academic freedom and against arbitrary decisions by managements and funders.

Rights and responsibilities pertaining to Academic Freedom shall be contractually provided and ensured within any relevant work contract at SMC.



SMC welcomes qualified applicants with no discrimination towards their gender, age, cultural, ethnic, religious and racial backgrounds. Distance learning candidates are admitted on a continuous basis. Students from all over the world shall be admitted to SMC programmes under one of three categories:

  • Degree Seeking (Full Admit): The student is fully admitted in a specified program of study. Admission at SMC sets minimum criteria which have been designed to identify applicants who have sound academic potential and who show creativity, critical thinking, social and moral values, evidence of English language proficiency and strong motivation.
  • Admit With Conditions: This status is usually granted when the applicant has not met all requirements for Full Admit status. The student is allowed to enroll for a limited number of courses during which any outstanding requirements must be met as specified in the letter of admission. Failure to meet requirements may result in suspension from the program.
  • Non-Degree Seeking: Students who pursue graduate study with no intention of obtaining a degree and include students pursuing courses for certification, licensure or professional development. Students seeking non-degree status must submit an application for admission and submit an official transcript indicating completion of a baccalaureate degree. Non-degree seeking students may later apply for admission to a degree program. Acceptance will be based upon meeting all admission requirements. In order to be applied towards the degree, credits earned as a non-degree student must meet the requirements of the department in which the student plans to pursue graduate studies.

Bachelor Program Admission Criteria

  • High School diploma or equivalent (e.g. Secondary School leaving Certificate, Matriculation Certificate, Matura, Abitur, International Baccalaureate)
  • Quality personal statement

Applicants in possession of qualifications that give access to universities in their home country are likely to be accepted provided that their qualifications can be assessed to be of comparable standard to those required by the SMC and related academic regulations. Each application shall be carefully evaluated on a per-case basis.

Master Program Admission Criteria

  • Undergraduate degree from an internationally recognized academic institution
  • GPA Requirement from their bachelor program from an accredited institution: minimum of 3.0
  • Minimum of 3 years work experience in middle management or higher
  • High quality personal essay

Doctorate Program Admission Criteria

  • Graduate degree from an internationally recognized academic institution
  • Minimum of 4 years work experience in an executive/ leadership/ managerial position involving independent decision-making
  • GPA Requirement in their master program from an accredited institution: minimum of 3.0
  • Scholarly personal essay

Proficiency in English

The below minimum criteria apply to all academic programs at SMC.

TOEFL score of 550 points or higher (or 213 on the computer based test) for non-native speakers, or equivalent. Applicants who have completed a minimum of 2 years in a full time academic institution in an English-speaking environment are exempted. The personal statement will also be an assessment of English proficiency.

Additional Criteria

Admission at SMC sets minimum criteria which have been designed to identify applicants who have sound academic potential and who show creativity, critical thinking, social and moral values, evidence of English language proficiency and strong motivation. Next to meeting the respective program criteria, the admission process can further take the following criteria into consideration:

  • Academic background of the student in terms of class ranks, merits, etc.
  • Quality of the educational institution attended
  • Social and voluntary work
  • Work experience and position
  • General conduct
  • Recommendations from the school/employer
  • Overall assessment of ability to integrate in SMC
  • Ability to work in teams
  • Possible contribution to the enhancement of the values and reputation of SMC

Preference is given to those applicants who satisfy the maximum number of these criteria. In the case that applicants do not meet the admission criteria discussed earlier, SMC Administration might recommend courses or alternative paths for qualification enhancement.

Program Structure


All SMC Programs are provided entirely online in a synchronous cohort mode and can be followed from anywhere in the world.

Our Degree Programs are targeted at working professionals. Consequently, the curricula, sequence, and calendar have been meticulously crafted to provide utmost flexibility. They can be followed either part-time or full-time.

Our cohorts follow a schedule in relation to intakes and course availability. Students choose if they start a course at a given intake or if they choose to skip it and wait for a later intake of that very course. “Year” for a student is always relative and relates to the starting date for every student individually.

New Intakes start every two months, with the exception of July (summer break).

Standard Schedule

  • Intake Frequency: bi-monthly (except July)
  • Intake Dates: 1st or 2nd week of the Intake month
  • Live Classes: twice per week for each course
  • Live Classes Starting Times: between 6pm and 7pm

Details are published in the main calendar of the Learning System.

Variable Schedule

  • online discussions
  • submission dates
  • Q & A sessions

These are relative to each course and may adapt at the discretion of the lecturer.

Grading Policy

Letter grade

Grade mark





Pass / Superior

Work of exceptional quality. Exceptional performance showing comprehensive understanding and application of the subject matter. Evidence of extensive additional reading/research/work.



Pass / Excellent

Work of excellent quality. Superior performance showing a comprehensive understanding of the subject matter. Evidence of considerable additional reading/research/work.



Pass / Excellent

Work of excellent quality. Superior performance showing a comprehensive understanding of the subject matter. Evidence of additional reading/research/work.



Pass / Very Good

Work of very good quality. Performance is typified by a very good working knowledge of subject matter. Evidence of a fair amount of reading/research/work.



Pass / Good

Work of good quality. Above average performance, with a working knowledge of subject matter. Evidence of some reading/research/work.



Pass / Good

Work of average quality. Considerable but incomplete understanding of the subject matter. Evidence of little reading/research/work.



Pass / Satisfactory

Work of fair quality. Basic understanding of the subject matter. No evidence of additional reading/research/work.



Pass / Satisfactory

Work of rather low quality. Minimal understanding of the subject matter, with no evidence of additional reading/research/work.



Pass / Satisfactory

Marginal Pass. Marginal performance, barely sufficient preparation for subsequent courses in the same area.



Pass / Sufficient

Narrow  Pass



Not passing

Insufficient, failing work in any study-unit.

Code of Conduct

Respect of Others

Interacting and communicating within an international community may require additional efforts in understanding other people’s cultures and opinions. Part of the learning process will be to improve and enable these skills. We urge you to avoid foul language or other forms of expression that might be considered as offensive in your communication within the SMC environment and abroad.


The process of studying may often be extensive and challenging. It will require a lot of effort and consistency, which will lead to sustained excellence in academic performance. Inadequate academic results will however be sanctioned. Do not hesitate to contact us if you feel that problems of this type may occur; we are there to help you develop your skills and to encourage you to excel in your performance. 

Academic Honesty

Acts of plagiarism (copying other peoples’ work and presenting it as one’s own), impersonation (presenting false identity), assigning other people to conduct your academic work and output, and consulting unauthorized sources during exams, will all be considered as acts of serious academic misconduct. Evidence of misconduct with a criminal nature, e.g. hacking the systems and databases of SMC will result in immediate prosecution. Please refer to the “Academic Dishonesty” section in the “Welcome Course” or at the end of this document for further information.

Miscunduct Policy

Academic Misconduct and Dishonesty is defined as an act of obtaining or attempting to present academic work through fraudulent or deceptive means in order to obtain credit for this work. Academic dishonesty and misconduct includes but is not limited to:


Failure to observe the expressed procedures of an academic exercise, including but not limited to: 

  • Unauthorized use of commercial “research” services 
  • Providing information to others without instructor’s permission or allowing the opportunity for others to obtain information that provides the recipient with an advantage on an exam or assignment 
  • Unauthorized communicating with fellow students during a quiz or exam 
  • Copying material from other student’s quiz or exam 
  • Permitting another student to copy from a quiz or exam 
  • Permitting another person to take a quiz, exam, or similar evaluation in lieu of the enrolled student 
  • Using unauthorized materials, information, or study aids (e.g., textbook, notes, data, images, formula list, dictionary, calculator, etc.) in any academic exercise or exam 
  • Unauthorized collaboration in providing or requesting assistance, such as sharing information on an academic exercise or exam through cell phones and texting 
  • Unauthorized use of another person’s data in completing a computer or lab exercise 
  • Using computer and word processing systems to gain access to, alter and/or use unauthorized information 
  • Altering a graded exam or assignment and requesting that it be re-graded – submission of altered work after grading shall be considered academically dishonest, including but not limited to changing answers after an exam or assignment has been returned or submitting another’s exam as one’s own to gain credit


Falsification or invention of any information in an academic exercise, including but not limited to: 

  • Fabricating or altering data to support research 
  • Presenting results from research that was not performed 
  • Crediting source material that was not directly used for research 
  • Falsification, alteration or misrepresentation of official or unofficial records or documents including but not limited to academic transcripts academic documentation, letters of recommendation, and admissions applications or related documents


The presentation of another’s words, images or ideas as if they were the student’s own, including but not limited to: 

  • Stealing the written, oral, artistic, or original works or efforts of others and presenting them as one’s own 
  • The submission of material, whether in part or whole, authored by another person or source (e.g., the internet, book, journal, etc.), whether that material is paraphrased, translated or copied in verbatim or near-verbatim form without properly acknowledging the source (it is the student’s responsibility to cite all sources) 
  • The submission of material edited, in part or whole, by another person that results in the loss of the student’s original voice or ideas (i.e. while an editor or tutor may advise a student, the final submitted material must be the work of the student, not that of the editor or tutor) 
  • Translating all or any part of material from another language and presenting it as if it were the student’s own original work 
  • Unauthorized transfer and use of another person’s computer file as the student’s own 
  • Unauthorized use of another person’s data in completing a computer exercise 

All members and student members shall refrain from all forms of harassment, prejudice and unfair discrimination whether on the grounds of sex, race, ethnic or national origin, religion, color, class, caring responsibilities, marital status, sexuality, disability, age or other status or personal characteristic.

SMC encourages individuals who are aware of misconduct to make good faith disclosures using the procedures provided in this policy, or in the case of discrimination or harassment based on age, colour, creed, disability, gender identity, national origin, race, religion, sex, sexual orientation, or any other basis protected by national or EU law.

Withdrawal Policy

Students have the right to withdraw from the program any time without reason. Students are not obliged to finish their studies however they are obliged to pay outstanding tuition payments in accordance with the SMC Student Contract and Standard Terms and Conditions. These foresee that no student will be obliged to continue to pay tuition as part of an installment plan. Past tuition payments cannot be refunded. SMC needs to be informed in writing on your decision to withdraw.